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Healthcare Home Delivery – Protection Through Privacy



Healthcare Home Delivery

Everyone has heard of Meals On Wheels, the service that delivers thousands of elderly and sick people across the UK three meals a day, ensuring these housebound and helpless people don’t go hungry. However, just as important as regular meals for those who are unable to leave the house is the reliable and regular delivery of vital drugs and medical supplies to their door.

Without the healthcare home delivery service, these people would find themselves without access to the drugs and other medical supplies that they need to stay alive. Despite the important role they play in so many people’s lives, however, the healthcare home delivery service is relatively unheard of, largely due to the high value this service places on absolute privacy and discretion.

Vulnerable People

It is a sad but true fact that many of our most vulnerable people are also largely unprotected. There are hundreds of long term sick, elderly, and disabled people across the UK who do not have any friends or relatives living locally to them who they can rely upon for support and protection. One of the most tragic things about today’s society is that, because they live alone and are helpless and physically compromised, these people are actually more at risk of being broken into and burgled than individuals who share their accommodation with family, etc.

Certain medicines and supplies, especially prescription drugs such as painkillers, have a high street value and can be bought or exchanged on the black market by criminals, or even misused by drug addicts. If a criminal knows that there are drugs in the home of an elderly individual who lives alone, tragically that person becomes a prime target for being broken into.

Protection Through Privacy

One of the simplest ways to safeguard vulnerable long term sick or elderly people who rely on healthcare home delivery to get their vital medical supplies is through ensuring their privacy is paramount. Professional healthcare delivery services use unmarked white vans to transport and distribute their important packages. This means that no opportunistic criminals lurking in the street can identify the caller as someone delivering medical supplies.

All individuals working in the healthcare home delivery sector are subject to CRB checks and are given extensive training. This training focuses on issues such as discretion and protecting the client’s privacy. Delivery drivers always carry photographic identification and present it at EVERY visit. Even the administrative staff in professional healthcare logistics companies is subjected to CRB checks and training, that is how important the industry considers protecting the client’s privacy to be.

It is a sad indictment of our society, but nonetheless true, that people who are already suffering – living alone and relying on drugs to stay alive – are singled out by low life criminals and targeted in burglaries. People in this vulnerable position need to make sure they use a chain lock and never open the door to anyone who hasn’t got clear recognizable photo identification. It is a cruel world out there and, in the current economic climate, things are only going to get tougher. But by placing the protection of the customer’s privacy at the forefront of their operations, the healthcare home delivery service is doing its best to protect our most vulnerable citizens.