At some point in your life, you have probably heard about a certain product recall. Toyota made headlines a few years ago when their Prius models were recalled due to faulty brakes.
Products of all shapes and sizes are recalled regularly when the manufacturer gains knowledge that their product is unsafe for the public. It’s important that you pay attention to product recalls to ensure that you are taking the necessary precautions if you have that product in your home.
So what do you do if a product you own has been recalled?
Quit using the product.
The first thing that you need to do is to stop using the product. For example, if a fan is recalled due to faulty wiring, make sure that you turn the fan off and unplug it from the outlet. If your child’s crib has been recalled, make other sleeping arrangements for your child until the problem has been fixed. Never assume that since you haven’t had trouble with your product in the past that your product is probably safe. Recalls are meant to keep you safe, so stop using the product immediately after being told about its recall.
Check with the manufacturer.
Manufacturers will provide their consumers with information as to how to deal with the recall. Depending on the severity of the recall, your directions could be anything from exchanging your product for a similar model or receiving a kit to fix the problem. These instructions will typically be provided through news outlets as well as on the manufacturer’s website or the CPSC website.
Once the manufacturer has given you instructions, it’s important that you follow them as soon as possible. If the instructions require you to order a kit that will fix the problem, then order the kit and refrain from using the product until the problem has been fixed.
If the manufacturer instructs you to simply dispose of the product and to fill out forms to either be reimbursed or to receive a rain check that can be used at retailers for a similar product, make sure you do that as soon as possible. If the manufacturer instructs you to bring the product into your local retailer so they can fix it, you should do that too.
The manufacturer’s instructions are there to help you fix the faulty error with the product, and it’s important that you do what is required in order to keep yourself and other members of your home safe. Never continue to use a recalled product and hope that it doesn’t break or malfunction on you while in use.
If the product that was recalled is food, you can either return it to the place where you purchased the item to receive a refund, or you can throw it away. Keep in mind that you should never continue to eat a product that has been recalled, and always remember to wash your hands after touching the recalled product.
Recalls are serious, and it’s very important that you pay attention to product recalls and take the necessary steps to remedy the situation before putting yourself or your family in danger.
George Holloway is a manufacturing expert and blogger who loves to inform others about recalls and the proper reaction to them.