If you work in a hospital, a dental surgery or a care home, you will know what a valuable service you are providing. No matter what your role, you are part of a wider team which supports people at vulnerable times in their lives, helping them to stay healthy and guiding them through any necessary treatments. The fact that hospitals are such important institution means that they are strictly regulated to make sure they are complying with national specifications.
Your role may well involve making sure that certain aspects of your organisation are up to speed with these regulations, which are enforced by the Care Quality Commission (CQC). As some of this requires complex documentation, specific management systems and precise reporting, there are a number of companies that have been set up to help you manage your processes and ensure that you are fully compliant with all of the current standards.
Reassurance for patients
If you work in a hospital, then you are dealing with patients and their families from all walks of life who are relying on the hospital staff to look after them and their loved ones. Assessments are in place to make sure that all patients are treated with respect, the staffing levels are appropriate to the number of patients and that people in the care of the hospital are being looked after safely and protected from harm.
Similarly, if you are a member of a dental surgery team, then you are in a position of responsibility, looking after patients who may be undergoing painful treatment, or who are nervous of visiting the dentist. The CQC regulations cover both NHS and private practices, making sure they are working to the required standards of excellence.
Giving the right level of care
Care home workers do a fantastic and very valuable job, looking after elderly residents and making sure they are well cared for and given the right medications and treatments that they may require.
It is therefore vitally important that your care home is operating to extremely high standards, giving residents and their families peace of mind.
The CQC is currently in the process of registering GP surgeries, so soon these will be covered by regulations too.
Working in healthcare is a commendable career choice and it’s good to know that there are regulations in place to make sure the organisation you work for is operating to high standards of care.
Mark Hall is a healthcare professional and works in a hospital that uses ukqcs.co.uk to inform and advise their staff on changes to standards.